Services we provide include:

Technical Writing:

• Technical documentation (write and edit new and existing user guides, process flows, systems documents, etc.)
• Case histories​
• ​White papers​​
• Newsletters
• Proposal support
• ​Proofreading and editing

IT Project Management Support

• Support the stakeholders, business owners and teams in the successful implementation and completion of the project
• ​Develop and maintain project plans
• WBS development and maintenance
• Coordinate stakeholder and team meetings
  
• Take and distribute meeting minutes and action items​
• ​Develop reports, presentations and systems documentation
• Proofreading and editing

Software Development

• Work with the customer to develop the concept of the project
• ​Provide wire frame diagrams before coding begins
• ​Create product schedule according to agile methodologies /sprint cycles
• Develop the software using agile methodologies
• Coordinate stakeholder meetings for demo and comment
• Take and distribute meeting minutes and action items​
• ​Develop reports, presentations and systems documentation
• Site proofreading and editing
• ​Conduct testing and fixes before go-live
• Site go-live after stakeholder approval of all deliverables.